“Tell Us How Much You Love Us.”
That’s how a friend – who trains professionals all over the world – describes the average post-training evaluation survey. This is because surveys often just focus on three things:
Participation: Were the group exercises engaging? Were there adequate bio and texting breaks? Was it easy to work out problems with registration?
Satisfaction: Will the written materials help trainees use what they learned next week, next year?
Quality: Was the instructor knowledgeable? How much did trainees like the cookies and coffee that were served at the break?
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